Our Team

at Carlingwood

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Meet Our Team

Our team is comprised of dedicated and qualified professionals who are committed to providing excellent service to our community members.

Mike Traub portrait

Years at Riverstone: 11

Mike Traub

Vice-President, Riverstone Retirement Communities

Mike Traub portrait

Years at Riverstone: 11

With a bachelor of commerce specializing in hotel and food management, Mike began his career managing luxury first-class hotels. Over the next 20 years, he built on that experience, extending his expertise to include managing a range of retirement residences, as well as a variety of other innovative properties. Mike has garnered a solid reputation as a respected and ethical operator, earning top ratings from the Ontario Retirement Communities Association.

Now, as Vice-President of Riverstone Retirement Communities, Mike is excited about the opportunity to make a positive difference in people's lives and offer the same quality of care that his own grandmother once enjoyed. He's proud to be managing a company that aims to be at the forefront of retirement living in the Ottawa area. It began with Oakpark, then expanded to Bridlewood Trails, Maplewood, Carlingwood and Stirling Park. But it won't stop there; drawings and plans for future developments are on the horizon. Riverstone, like Mike, is just getting started.

Corinne Rossiter

General Manager

Corinne Rossiter portrait

Years at Riverstone:

Corinne joined the Riverstone team in January 2009 bringing her knowledge and experience in property management and marketing to their first retirement community - Oakpark.
During the past years she has assumed the position of General Manager filling her residence to capacity and ensuring that her exceptional management team uphold her values of honesty, integrity, compassion and a sincere desire to enrich the lives of all who live here.
Corinne is very proud of the high reputation that Oakpark has developed within the community, retirement and health care sectors and welcomes you to experience the Riverstone difference.

Brenda Grandy portrait

Years at Riverstone: 5

T: 613-656-0333

Brenda Grandy

Marketing Manager

Brenda Grandy portrait

Years at Riverstone: 5

T: 613-656-0333

Brenda has enjoyed working most of her career in the retirement sector in various roles for over the past thirteen years as well as five years at a Long term care facility. At fifteen, her very first employment position was as a Dietary Aide in Long Term Care. This well-rounded experience and some great mentors has provided her with the knowledge of the retirement industry from every perspective. She graduated from Sheridan College with a degree in Executive Office Administration.

In 2010 she relocated from Windsor, Ontario to Ottawa with her husband and two daughters. She is thrilled to have joined the Riverstone team first at Maplewood Retirement Community in July 2013 as the Office Manager and now Carlingwood Retirement Community in 2019 as the Marketing Manager. She looks forward to working with such a warm and compassionate team.

"I think working in the retirement environment is very rewarding and I love working with seniors. I believe residents deserve ample respect and dignity and I will do everything to ensure this. I am happy to get to know them and to become their friend."

Susan Rod portrait

Years at Riverstone: 4

Susan Rod

Director of Care

Susan Rod portrait

Years at Riverstone: 4

Susan Rod is a Registered Nurse with more than 20 years of nursing experience behind her. Her career has taken her to London, England where she and her husband set up and managed a male infertility clinic. Then to New Zealand where she managed an Assessment, Treatment and Rehabilitation Unit for seniors and finally back to Canada, where she has continued on with her passion of caring for seniors.

Susan is extremely excited about being part of an exceptional retirement community and will ensure she and her team provide the highest quality care with the hope that each and every resident feels valued, cared for and peacefully at home.

Julie Mullins

Activity Director

Julie Mullins portrait

Years at Riverstone:

Working with the aging population for 9 years, Julie has a great understanding of the importance of Recreation and active involvement during the later years of life. Graduating with Honors from the Gerontology Program at Algonquin College, as well as completing her Cognitive Stimulation Instructor Certification, Julie uses her knowledge to ensure that our Residents receive programming that is not only fun, but helps to maintain physical and intellectual independence. Julie's passion for the aging population shows in her every day interactions with the Residents. She believes that it is incredibly important to build meaningful relationships in order to provide a calendar of events that are geared towards the specific interests of our Residents.

Morgan Dewan

Office Manager

Morgan Dewan  portrait

Years at Riverstone:

Henry Taverez portrait

Years at Riverstone: 2

Henry Taverez

Food Service Manager

Henry Taverez portrait

Years at Riverstone: 2

Henry Tavarez, our Food Services Manager and Executive Chef, combines his international background with his love for French classical cooking in every meal he prepares for our residents. He has a true passion for food which started at the age of 14 when he began cooking in his family's restaurant. This launched his career into high-end restaurants, private clubs, embassies, hotels and more recently into the retirement industry. A graduate of Algonquin College and Red Seal certified, Henry's goal is always to provide not just wonderful food but an exceptional dining experience for our residents, families and guests.

Cherilyn Ona portrait

Years at Riverstone: 2

Cherilyn Ona

Dining Room Supervisor

Cherilyn Ona portrait

Years at Riverstone: 2

Cherilyn leads a serving team that holds her in very high regard. As a result, her staff share the same values of exceeding our residents' dining room expectations while making everyone feel comfortable and very much at home.

Her bright and sunny personality will win you over instantly and her outstanding attention to detail ensures that residents receive the very best in customer service every day.

With a background as a medical laboratory technologist from Centro Escolar University in Manila, Cherilyn was exposed to a variety of healthcare settings but has continued to follow her passion to work with seniors.

She welcomes feedback from residents, families and guests in order that we can continue to provide the best dining room experiene to the residents who call Carlingwood home.

Ricardo E. Contreras portrait

Years at Riverstone: 2

T: 613-656-0333

Ricardo E. Contreras

Environmental Service Manager

Ricardo E. Contreras portrait

Years at Riverstone: 2

T: 613-656-0333

As Environmental Service Manager, Rico is responsible for managing and supervising the laundry, housekeeping and maintenance services at Carlingwood. His friendly and accomodating approach is evident by the personal connections he maintains with all of our residents.

With a background in mountaineering and previous hotel management experience, Rico is fluent in three languages and brings a positive attitude with him as he manages the day to day operations of our building smoothly and efficiently.

Rico is an integral part of the Carlingwood team. He and his staff stay on top of building maintenance issues and are available to address specific resident requests as they arise.

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We will be more than happy to answer any questions you may have in regards to the Bridlewood Trails Retirement Community. Talk soon!

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Testimonials

What our Residents are Saying

“I feel so lucky to have chosen Carlingwood as my new home, I’ve made so many friends who have been both caring and supportive.  I feel like I’ve been given a new extended family.”

– Mrs. B. C.

“We are MGs children and we would like to thank everyone for their assistance with moving Mom to the assisted living floor. Special thanks to your wonderful staff – they go above and beyond the call of duty.”

– LG, AC and WM

“RE: Tornado Power Outage Sep 2018. To Kate and all the staff – thank you so much all of you for the wonderful job you did keeping everything going so well during the power outage. Especially to Henry and the kitchen staff for keeping us so well fed!”

– R&S H

“Hi Kate and Rico,
 Thank you for all you and the staff did during the power outage over the weekend. I was there most of the weekend and I saw what you and the staff were doing to keep things as ‘normal’ as possible and to make people feel secure and comfortable. I could see a lot of kindness and extra attention and security happening. I know the two of you were there most of the time. As a family member, that was very reassuring for me. 
Thank you for all that everyone did to get the residents through this. You two and the staff are amazing.”

– LM

“We are MGs children and we would like to thank everyone for their assistance with moving Mom to the assisted living floor. Special thanks to your wonderful staff – they go above and beyond the call of duty.”

– LG, AC and WM